> ## Documentation Index
> Fetch the complete documentation index at: https://support.feelproclub.com/llms.txt
> Use this file to discover all available pages before exploring further.

# I can't sign in

> If you cannot get into your account, check these cases before asking for help.

export const PageHeader = ({current, href, roles = []}) => {
  const renderLanguage = (code, label) => code === current ? <span aria-current="true" className="font-semibold text-gray-900 dark:text-gray-200">
        {code.toUpperCase()}
      </span> : <a href={href} hrefLang={code} lang={code} aria-label={`${code.toUpperCase()}: ${label}`} className="underline">
        {code.toUpperCase()}
      </a>;
  return <div className="not-prose flex items-center justify-between gap-3">
      <div className="flex flex-wrap items-center gap-2">
        {roles.map(role => <Badge key={role} color="green" shape="pill" icon="shield-check">
            {role}
          </Badge>)}
      </div>
      <nav aria-label="Idioma / Language" className="flex gap-2 text-sm text-gray-500 dark:text-gray-400">
        {renderLanguage('es', 'Leer esta página en español')}
        <span aria-hidden="true">/</span>
        {renderLanguage('en', 'Read this page in English')}
      </nav>
    </div>;
};

<PageHeader current="en" href="/es/problemas-frecuentes/no-puedo-ingresar" />

You can sign in to Feel Pro Club with Google or Apple. Using either one with the same email address takes you to the same account.

## If you see a sign-in problem

* If you chose to hide your email with Apple, Apple uses a different address, which belongs to a separate account.
* If the app says it could not link your sign-in, write to [support@feelproclub.com](mailto:support@feelproclub.com) and say whether you use Google or Apple.
* If you cancelled sign-in or the provider failed, choose **Continue** again and complete sign-in.
* If you deleted your account, signing in again with the same Google or Apple account creates a new, empty account. [Delete your account](/en/account/delete-your-account).

## If you still cannot get in

Write to [support@feelproclub.com](mailto:support@feelproclub.com) and say whether you use Google or Apple and what happens when you try to sign in. Do not include your password or verification codes.

To get into an account that is still active, start with [Sign in](/en/getting-started/sign-in).


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